State Farm® Insurance Agent Brigit Smallridge
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wayne Rhymes
March 12, 2026
"Thank you Danielle for assisting me with my policy changes!"
"Thank you, Wayne, for sharing your positive experience with Danielle. It's wonderful to hear that she was able to assist you with your policy changes. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
Gilbert Regis
March 9, 2026
"best of the best!"
"Thank you, Gilbert, for your wonderful feedback! It's fantastic to hear that you consider us the top notch. We're committed to providing top-notch service, and your words mean a lot to us. If there's anything else we can assist you with, please let us know."
Faith Hope
March 3, 2026
"I am very satisfied with all customer service care thank you. I always get a quick response within minutes. Their customer service is outstanding. No complaints at all!!! Savannah responds quickly to all of my emails."
Debra Wilson
February 26, 2026
"Ashley Watson at State Farm took care of all my needs today. Ashley is knowledgeable, courteous, efficient, professional and took good care of me! Thank you Ashley!"
"Thank you, Debra, for sharing your positive experience with Ashley Watson. It's wonderful to hear that she was able to meet all your needs with such professionalism and care. Your feedback is greatly appreciated and will be shared with Ashley and the team."
Bobby Streater III
February 25, 2026
"Very kind and professional. Superior customer service. Let me take a picture of Jake at the office. Capital well invested."
"Thank you, Bobby, for your wonderful feedback. It's great to hear that you appreciated the customer service and had a memorable experience at our office. We're glad you enjoyed meeting Jake too! Your satisfaction is important to us, and we're delighted to know you feel your investment is well-placed. Looking forward to assisting you with any future needs."
Cherylkneier Kneier
February 24, 2026
"Took great care of our needs for car insurance at a great rate. Will refer to my friends and family."
"Thank you, Cheryl, for your wonderful feedback! We're delighted to hear that you had a positive experience with our car insurance services and found a great rate. Your referrals to friends and family mean a lot to us. If there's anything else we can assist you with, please feel free to reach out."
Ida Riley
February 18, 2026
"Alexis Mason is a very knowledgeable and professional employee that continues to go above and beyond to support new and loyal customers. I appreciate her dedication as a professional and her passion for great customer service. Alexis is a “go to employee” for support and leaves no room for error. I continue to be a State Farm customer with Brigit SmallBridge, due to Alexis’s customer service and expertise. Thanks Alexis for being you and for the continued support!!! Job well done!!!"
"Thank you so much for sharing your positive experience with Alexis. It's wonderful to hear how her dedication and expertise have made such a significant impact. We truly value your continued trust in us and are delighted to have you as part of our State Farm family. Your feedback is greatly appreciated and will be shared with Alexis and the team."
Pat Flounoy
February 18, 2026
"I really appreciate Savannah for helping me out today she’s the best great customer service 😃!!!!!"
"Thank you so much for your kind words about Savannah! It's wonderful to hear that she provided you with great customer service. We truly value your feedback and appreciate you taking the time to share your experience."
Gus Kurz
February 16, 2026
"Awesome place to do business with! Thanks Ashley"
"Thank you, Gus, for sharing your positive experience! It's wonderful to hear that Ashley was able to assist you effectively. Your feedback is greatly appreciated, and we're delighted to know you had a great experience with us."
John Hamilton
February 13, 2026
"Ashley is wonderful to work with."
"Thank you, John, for your kind words and the excellent rating. It's great to hear that Ashley has made your experience a positive one. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Jim Boylan
February 10, 2026
"I needed to replace the windshield on my new vehicle. Alexis was able to coordinate the proper replacement in a professional and timely manner. Thank You !"
Kimberly Lewis
February 9, 2026
"Ms. Savannah is what you call the perfect state farm agent. She very Pleasant, Very patient and she answers all my questions. I never have a doubt when I’m on the phone with her. Every time I call and I have her, I leave satisfied. Thank you, Savannah"
"Kimberly, thank you so much for taking the time to share this kind review! We’re thrilled to hear about your positive experiences with Savannah. She truly takes pride in being patient, pleasant, and making sure all questions are answered so our customers feel confident and cared for. We’ll be sure to share your kind words with her. We appreciate your trust in our office and look forward to continuing to serve you!"
Cat Ham
February 9, 2026
"I always have Great communication with this office and staff. They are super easy to deal with and very friendly and helpful. They always work hard to make sure I am getting the best price for my coverage ."
"Cat, thank you so much for the 5-star review! We truly appreciate your kind words about our team. Providing clear communication, friendly service, and working hard to find the best value for your coverage is always our goal. We’re grateful for the opportunity to serve you and look forward to helping you for many years to come!"
Beverly Sublett
February 6, 2026
"I talked to Ashley Watson. Very polite and knowledgeable. I was really impressed with how smoothly everything was put together by adding my son’s suv onto the policy. She definitely deserves the recognition for her job well done🤓"
"Beverly, thank you so much for the 5-star review! We’re thrilled to hear about your experience with Ashley. She is incredibly knowledgeable and takes great pride in making policy changes smooth and stress-free—especially when it comes to taking care of family needs. We’ll be sure to share your kind words with her. Thank you for trusting our office, and we’re always here if you need anything! 😊"
Robert Torres
February 2, 2026
"Took care of my insurance needs. Looked for the best rates.Best Local Tallahassee State Farm office by far.Honest and Trustworthy. Thank You Megan. I appreciate your hard work! Highly Recommended!"
"Robert, thank you so much for the 5-star review and your recommendation! We truly appreciate your trust in our office. Megan works hard to make sure our customers are taken care of and receive the best value for their coverage, and we’re glad that showed in your experience. We’ll be sure to share your kind words with her. Thank you for choosing our Tallahassee State Farm office—we’re always here when you need us!"
Jonathan Fozard
January 28, 2026
"Alexis Mason is hands down the best person I have worked with across State Farm over the years. Highly recommend her!"
Fernando Padilla
January 27, 2026
"Muy mal servicio"
Pat G
January 7, 2026
"I’ve been with State Farm 20+ years over 4 states and have never had anything other than exceptional customer service until Brigit Smallridge Statefarm. I’ve never left a negative review until Brigit Smallridge. Please prepare for billing/underwriting misunderstanding/misinterpretations. It is very difficult to get someone on the phone and the agents are not able to explain why your bill is the way it is. I am no longer a statefarm customer. I would either go with a different agent who trains their agents more properly or not at all because of their billing system that they cannot explain."
Shannon Burgess
December 4, 2025
"My family and I have been with State Farm for a few years now after USAA's rates skyrocketed for our family. Not only did we sign on, but we helped my father-in-law to get signed up as well, as he was affected by USAA's rates going up unaffordably. I recently revised my policy, adding a new to me car, and everyone at Brigit's office worked expeditiously to get it done. Thank you to Danielle for the recent transition and Reese for signing us up initially."
Melanie Hill
November 21, 2025
"Alexis was friendly, prompt, and extremely helpful. It was such a pleasant experience."
Michael Myers
November 18, 2025
"Danielle at State Farm has been great to deal with! We recently sold a vehicle out of State and bought another. State Farm was very efficient in handling the change. I also recently had someone run into my parked truck in a parking lot, and State Farm handled the claim flawlessly! Love having State Farm!"
Patricia Walker
November 10, 2025
"I've been with State Farm for over 10yrs. My agent Mrs. Smallridge and her team has all ways given me nothing but the up most best customer service. I'm very big on customer service due to that I'm in the customer service business myself. Therefore, it's a big thing for me. With that being said. Mrs. Smallridge team represents her very well. I recently went into the office for business and I received the best service from Ms. Alexis Mason, Office Representative. Not only did she help me with the business I went in for but she updated everything for me, informed me about additional insurance pertaining health benefits that I never knew about. Her beautiful personality really made my day. That was my first time visiting the new office. Therefore, that was my first time meeting Ms. Mason. She made me feel as if I've known her for years and that's the same feeling I received from Mrs. Smallridge years ago. I just had to take the time out and send this review. Anyone looking for the best customer service/rates. You want be disappointed! Much thanks and appreciation to Mrs. Smallridge and her awesome team."
Larry Jenney
November 5, 2025
"Brigit made the switch so easy, I had nothing to worry about at all. Thanks for everything."
Wes Folsom
October 15, 2025
"State Farm continues to surprise me as they do everything to save us on premiums as the Geico's and progressive continue to take every penny they can from us for the least coverage. Great service Ashley was fast customer centric and focused on my insurance needs. 🙏"
Beverly
October 13, 2025
"What a wonderful experience i had with Tita! She is an incredible representative for State Farm. She is warm, friendly, knowledgeable, and efficient. Thank you Tiya for your amazing welcome back to State Farm. 😃😄😀"