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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BrendaLee Lennick Smith

November 11, 2024

5  out of  5
rating by BrendaLee Lennick Smith
"State Farm has been my auto insurer since 2014 and I have have never had anything but great experiences with them. My first time buying a vehicle with SF, and it was an extremely easy and pleasant experience. Danielle has my highest regards for all she helped me with!"
We responded:
"Thank you so much for sharing your positive experience with us! It's wonderful to hear that your journey with State Farm since 2014 has been smooth and pleasant. Danielle is truly dedicated to helping, and we're delighted she could assist you with your vehicle purchase."
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Andre Jones

November 5, 2024

5  out of  5
rating by Andre Jones
"Danielle and Alexis was awesome. Great customer service. This the second time I had great experience and great customer service"
We responded:
"Thank you so much for your kind words, Andre! Danielle and Alexis are truly dedicated to providing excellent customer service, and we're delighted to hear that you had such a positive experience with them. Your feedback means a lot to us!"
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Avery Hultquist

November 5, 2024

5  out of  5
rating by Avery Hultquist
"Alexis at State Farm is always so helpful! She answers all my questions and always has a smile on her face! I highly recommend!!"
We responded:
"Thank you so much for your kind words, Avery! It's wonderful to hear that Alexis has been able to assist you with a smile and answer all your questions."
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Megan Pinkerton

October 22, 2024

5  out of  5
rating by Megan Pinkerton
"I called about adding my son to our insurance policy previously to the call center for State Farm. After discussing with my husband the increase on our bill, I called back and got my local State Farm office. I spoke to Alexis Mason and she was wonderful! She informed me that there was 2 discounts that were not applied to the quote. After applying the discounts my quote was significantly lower then the original. HUGE THANK YOU to Alexis Mason for helping me out on this and we now have a new driver on the roads so watch out!"
We responded:
"Thank you so much for sharing your experience, Megan! It's fantastic to hear that Alexis was able to assist you in finding those additional discounts and significantly lower your quote. We're delighted that you now have peace of mind with your son on the road. Drive safely and feel free to reach out if you need anything else!"
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charles cornell

September 3, 2024

5  out of  5
rating by charles cornell
"Alexis M definitely went above and beyond to help us correct an Insuance to VIN mismatch. Even though insurance premiums keep climbing by the month, at least State Farm has actual local people that help when things get messy. Thanks again Alexis."
We responded:
"Thank you so much for sharing your experience! Alexis is truly dedicated to helping with any issues that arise, and it's wonderful to hear that she was able to assist with the VIN mismatch. We understand that rising premiums can be frustrating, but we're glad to provide local support when you need it. Thanks again for your kind words!"
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Timothy Langford

August 16, 2024

5  out of  5
rating by Timothy Langford
"The girls at Brigit Smallridge have been very helpful. As prices of everything has gone up, they have helped me save anyway possible without taking away from my coverage. A Huge shoutout to Danielle M Silas for sticking with me and answering all my questions."
We responded:
"Thank you so much for your kind words, Timothy! It's fantastic to hear that Danielle and the team have been able to assist you in finding savings without compromising your coverage. Your shoutout to Danielle is much appreciated, and we're delighted to have been able to answer all your questions."
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Eduardo Hubard

August 13, 2024

5  out of  5
rating by Eduardo Hubard
"Outstanding service as usual. Danielle kind, patient and knowledgeable. You can trust these nice group of people with State Farm."
We responded:
"Thank you so much for your kind words, Eduardo! Danielle and the team are dedicated to providing exceptional service, and it's wonderful to hear that you had such a positive experience. Your trust means a lot to us!"
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Brandon Eastman

August 7, 2024

5  out of  5
rating by Brandon Eastman
"Had a great experience with this Reese. He was truly helpful and was able to get me the best rates."
We responded:
"Thank you for sharing your positive experience with Reese! It's wonderful to hear he was able to help you secure great rates. We appreciate your feedback!"
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21 Hotboy

July 31, 2024

5  out of  5
rating by 21 Hotboy
"Lisa has outstanding customer service!"
We responded:
"Thank you for the wonderful feedback! Lisa's dedication to providing exceptional customer service is truly appreciated. We're delighted to hear about your positive experience!"
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Eddie Woodward

July 30, 2024

5  out of  5
rating by Eddie Woodward
"Danielle M. Silas with the Brigit Smallridge State Farm agency in Thomasville, Georgia is helpful and goes the extra mile for me whenever I contact her with my idiotic questions (I don't know what I'm doing!). If you have insurance needs I can't recommend her enough! Thanks Danielle!"
We responded:
"Thank you so much for your kind words, Eddie! Danielle is always happy to help and it's great to hear she goes the extra mile for you. Your recommendation means a lot to us!"
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Jeff Brewer

July 22, 2024

1  out of  5
rating by Jeff Brewer
"Poor customer service. Been waiting for a call back for over a week."
We responded:
"Hi Jeff, Thank you for reaching out. We have been in communication with your wife on the policies. We apologize for any inconvenience and we hope that by our recent conversation we were able to provide clarity on the situation at hand. We appreciate you and if you have further questions please let us know. "
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Chas Mesing

July 16, 2024

5  out of  5
rating by Chas Mesing
"Best insurance review I have ever experienced in 40 years.. Daniella was very detailed and provided several options for needs in our golden years. Some changes even saved us some $$$. State Farm is lucky to have her and I’m grateful she was in the office during my walk in review.. Thanks so much Cm"
We responded:
"Thank you for sharing your wonderful experience with Daniella! We're thrilled to hear that she provided you with detailed options and helped you save some money. We're lucky to have her on our team! Thank you for choosing Brigit Smallridge - State Farm Agent for your insurance needs."
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Danielle Silas

July 15, 2024

5  out of  5
rating by Danielle Silas
"This is Geronimo Sieger! Ma. Danielle Silas helped us a lot. She was very friendly and very helpful and ver professional! She took a lot of time to explain everything to us in detail so that we could understand! We are very enthusiastic about her service and would recommend her to anyone looking for insurance! She is great!!"
We responded:
"Thank you for sharing your positive experience with Ma. Danielle Silas! We are thrilled to hear that she provided you with excellent service and took the time to explain everything thoroughly. Your recommendation means a lot to us!"
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Brittany Olson

July 1, 2024

5  out of  5
rating by Brittany Olson
"Alexis was very sweet and very helpful with an issue. She was very communicative, any other problem I might have I want to go to her!"
We responded:
"Thank you for sharing your positive experience with Alexis! We're thrilled to hear that she was able to assist you effectively and provide great customer service. We look forward to helping you with any future insurance needs you may have."
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Dan P

June 27, 2024

5  out of  5
rating by Dan P
"WOW! what a great representative of the insurance industry!"
We responded:
"Thank you, Dan! We strive to provide top-notch service to all our clients. We appreciate your kind words and are here to help with all your insurance needs."
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Barbara Day

June 27, 2024

5  out of  5
rating by Barbara Day
"Alexis Mason is fantastic and very professional. Happy to have great service! Means a lot!"
We responded:
"Thank you for sharing your positive experience with Alexis! We're thrilled to hear that you received fantastic and professional service. We appreciate your kind words and look forward to continuing to provide you with great service."
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Peter Brokaw

June 25, 2024

5  out of  5
rating by Peter Brokaw
"I just left a meeting with Danielle Silas where we reviewed my home and car insurance policies. She was very professional and knowledgeable, and I am very glad that I talked to her. She suggested several changes that gave me better and up to date coverage, while saving me hundreds of dollars per year. I highly recommend you become a client of Smallridge Insurance, and have Danielle as your account manager. You’ll be very glad you did."
We responded:
"Thank you for sharing your positive experience with Danielle! We are thrilled to hear that she was able to provide you with excellent service and help you save money while improving your coverage. We appreciate your recommendation and look forward to continuing to provide you with top-notch service."
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Larry Knight

June 21, 2024

5  out of  5
rating by Larry Knight
"Everything was handled very nice and understandingly could not have been better thank you for your help and understanding"
We responded:
"Thank you for the kind words, Larry! I'm glad to hear that you had a positive experience with us. If you ever need assistance in the future, don't hesitate to reach out."
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Lori W

June 21, 2024

5  out of  5
rating by Lori W
"I needed car insurance that was affordable for 2 adults and a 23 yr. old male driver. I contacted Megan Torres as a referral from Facebook. She was very helpful and efficient. Within less than 24 hrs. I had a new policy and saved $4,000 a year. Yes, $4,000 a year. She’s polite and very personal. This was the greatest customer service I’ve had in a very long time. We need more employees like Ms. Torres. Kudos to State Farm for having her on your team."
We responded:
"Thank you for sharing your positive experience with Megan Torres at our agency! We're thrilled to hear that she was able to provide you with affordable car insurance and exceptional customer service. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
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Danielle Silas

June 20, 2024

5  out of  5
rating by Danielle Silas
"Brenda Hatcher- I would like to point out that Brigit Smallridge has a diamond as an employee. After talking and dealing with several insurance agencies, Danielle Silas made my life situation much, much easier. Danielle is very knowledgeable, compassionate, understanding and caring. Unfortunately, my mother passed March 18, 2023, and I have been taken care of her affairs. Thanks to Danielle’s knowledge, she was able to help resolve all of the difficulties I previously encounter with several agencies, concerning my mom’s house. Trust me, she is very knowledgeable, helpful, sincere and honest. I see Danielle establishing her own company one day. Because of her expertise and knowledge, the CEO of State Farm should move Danielle in the capacity of training all State Farm Agencies on various situations concerning life and death. Most of all, Danielle was able to bundle my primary home and car, in addition to assisting me with my secondary home. Basically, her way of explaining got my attention in many ways."
We responded:
"Thank you so much for sharing your experience with Danielle! We are thrilled to hear that she was able to provide you with exceptional service during such a difficult time. Your kind words mean a lot to us, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out."
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Jose Rodriguez

June 20, 2024

5  out of  5
rating by Jose Rodriguez
"Danielle Silas was very courteous and understanding. She did not hurry me through the process but took her time to explain everything to me. I have my homeowners and car insured through Brigit Smallridge agency and Danielle is just the best. A subject that is normally a pain to accomplish is done fairly easy through this agency and through Danielle. Thank you!"
We responded:
"Thank you for sharing your positive experience with Danielle! We're thrilled to hear that she provided you with excellent service and made the insurance process easy for you. We appreciate your trust in our agency for your homeowners and car insurance needs. Thank you for choosing Brigit Smallridge - State Farm Agent!"
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christopher lamm

June 19, 2024

5  out of  5
rating by christopher lamm
"Love my insurance company they have been a part of my life for 7 years now and wouldn't change anything"
We responded:
"Thank you for your loyalty and kind words, Christopher! We're grateful to have been a part of your life for the past 7 years. We appreciate your trust in us and look forward to continuing to serve you in the future."
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Josie Fliger

June 14, 2024

5  out of  5
rating by Josie Fliger
"Super helpful and knowledgeable!!! It is a pleasure doing business here."
We responded:
"Thank you for the kind words, Josie! We are thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out."
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Nancy Francis

June 13, 2024

5  out of  5
rating by Nancy Francis
"Danielle Silas is absolutely wonderful! She has always been available and is so knowledgeable. She is great! You better not lose her! I depend on her! Nancy Francis"
We responded:
"Thank you for your kind words about Danielle! We are thrilled to hear about the exceptional service you received. We appreciate your loyalty and look forward to continuing to provide you with the best assistance."
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harbin154

June 13, 2024

5  out of  5
rating by harbin154
"Alexis is great I recommend her to everyone she’s polite great overall I give her above an beyond five ⭐️ ❤️❤️"
We responded:
"Thank you for the glowing review! Alexis truly goes above and beyond for all her clients. We appreciate your recommendation and support!"