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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cayla Cummings

March 19, 2025

5  out of  5
rating by Cayla Cummings
"I recently switched over from The General where I was paying much more for less coverage & I was very unhappy. I am beyond grateful for Kimberly, she helped me save so much money & now I have more coverage as well. I am now proud to say that I am insured by Statefarm!"
We responded:
"Thank you for sharing your experience, Cayla. It's wonderful to hear that Kimberly was able to assist you in finding better coverage while saving money. We're delighted to have you as part of the State Farm family and appreciate your trust in us. Your satisfaction is our priority, and we're here to help whenever you need."
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Meredith Ottman

March 6, 2025

5  out of  5
rating by Meredith Ottman
"This office is amazing! The staff is always helpful and patient!"
We responded:
"Thank you, Meredith, for your wonderful review! We're delighted to hear that you find our office amazing and our staff helpful and patient. Your feedback means a lot to us, and we're committed to continuing to provide you with excellent service."
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Oculophilia

March 4, 2025

5  out of  5
rating by Oculophilia
"Alexis is super professional and a joy on the phone"
We responded:
"Thank you for sharing your positive experience with Alexis. It's wonderful to hear that she provided you with professional and enjoyable service over the phone. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Eddie Gonzalez Loumiet

February 25, 2025

5  out of  5
rating by Eddie Gonzalez Loumiet
"Danielle and team were able to help me very quickly. They are very knowledgable, transparent and fair. I truly appreciate all they have done for my family! -- Once again, Danielle and the team came through for our family!"
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Jimmy Glisson

February 14, 2025

5  out of  5
rating by Jimmy Glisson
"This was one of the most comprehensive and valuable experiences I have had. In all my previous insurance dealings never had anything close to this kind of service to review our entire insurance needs. Miss Silas was excellent professional, listened to our questions and is an outstanding credit to her agency and profession!"
We responded:
"Thank you, Jimmy, for sharing your experience. It's wonderful to hear that Miss Silas provided such comprehensive and valuable service. We strive to ensure that all our clients feel heard and well taken care of, and it's great to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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John Melton

February 11, 2025

5  out of  5
rating by John Melton
"Alexis, one of the coordinators at this branch, was kind, understanding, and prompt in her efforts to aid me during hard times and painful life circumstances. I am now a loyal state farm customer and won't be going elsewhere. Thank you!"
We responded:
"Thank you, John, for sharing your experience with us. It's wonderful to hear that Alexis was able to provide the support and assistance you needed during such challenging times. We're grateful for your loyalty and are committed to continuing to provide you with the best service possible. Your feedback is truly appreciated."
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Chris Duffee

January 7, 2025

5  out of  5
rating by Chris Duffee
"Danielle always takes care of me quickly and precisely…..thank you Danielle Chris"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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David & Kim Spears

December 19, 2024

5  out of  5
rating by David & Kim Spears
"Danielle Silas was very friendly helpful and knowledgeable in helping me make changes to my policy. Highly recommended"
We responded:
"Thank you for the kind review and trusting our team with your Insurance needs. "
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Andrea Rodas

December 17, 2024

5  out of  5
rating by Andrea Rodas
"Alexis Mason was an absolute pleasure to work with! She is incredibly attentive, detail oriented. -!: extremely knowledgeable l. I truly appreciate all that she does. Highly recommend her!"
We responded:
"Thank you so much, Andrea! It's wonderful to hear about your positive experience with Alexis Mason. Her dedication and expertise are truly valued, and your recommendation means a lot to us. We look forward to continuing to serve you!"
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Kate Simmons

December 12, 2024

5  out of  5
rating by Kate Simmons
"We had a coverage issue, and State Farm was incredibly helpful in resolving it. Danielle went above and beyond, responding quickly and ensuring everything was addressed efficiently. Excellent service and support—we truly appreciate it!"
We responded:
"Thank you so much, Cyndi Fairfield! It's wonderful to hear that Danielle was able to assist you so effectively. We strive to provide excellent service and are delighted that your coverage issue was resolved to your satisfaction."
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Amanda

December 11, 2024

5  out of  5
rating by Amanda
"This place... Small town service and smile. Macie has always been helpful and sweet. She is always willing to help find the answers you need and have someone promptly call you back."
We responded:
"Thank you so much, Amanda! It's wonderful to hear that you appreciate the small-town service and smile. I'm delighted to know that I've been able to help you and provide the answers you need. Your kind words mean a lot and motivate me to keep delivering the best service possible. Looking forward to assisting you again!"
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GodBodyCash Productions

November 19, 2024

5  out of  5
rating by GodBodyCash Productions
"Heather Roberts is an exceptional associate as are each of the associates I’ve had the pleasure of dealing with. Thank you for all you all do in assisting your customers."
We responded:
"Thank you so much for your kind words! Heather and the rest of the team are dedicated to providing excellent service, and it's wonderful to hear that you've had such positive experiences with us. We truly appreciate your support and look forward to continuing to assist you!"
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BrendaLee Lennick Smith

November 11, 2024

5  out of  5
rating by BrendaLee Lennick Smith
"State Farm has been my auto insurer since 2014 and I have have never had anything but great experiences with them. My first time buying a vehicle with SF, and it was an extremely easy and pleasant experience. Danielle has my highest regards for all she helped me with!"
We responded:
"Thank you so much for sharing your positive experience with us! It's wonderful to hear that your journey with State Farm since 2014 has been smooth and pleasant. Danielle is truly dedicated to helping, and we're delighted she could assist you with your vehicle purchase."
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Andre Jones

November 5, 2024

5  out of  5
rating by Andre Jones
"Danielle and Alexis was awesome. Great customer service. This the second time I had great experience and great customer service"
We responded:
"Thank you so much for your kind words, Andre! Danielle and Alexis are truly dedicated to providing excellent customer service, and we're delighted to hear that you had such a positive experience with them. Your feedback means a lot to us!"
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Avery Hultquist

November 5, 2024

5  out of  5
rating by Avery Hultquist
"Alexis at State Farm is always so helpful! She answers all my questions and always has a smile on her face! I highly recommend!!"
We responded:
"Thank you so much for your kind words, Avery! It's wonderful to hear that Alexis has been able to assist you with a smile and answer all your questions."
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Megan Pinkerton

October 22, 2024

5  out of  5
rating by Megan Pinkerton
"I called about adding my son to our insurance policy previously to the call center for State Farm. After discussing with my husband the increase on our bill, I called back and got my local State Farm office. I spoke to Alexis Mason and she was wonderful! She informed me that there was 2 discounts that were not applied to the quote. After applying the discounts my quote was significantly lower then the original. HUGE THANK YOU to Alexis Mason for helping me out on this and we now have a new driver on the roads so watch out!"
We responded:
"Thank you so much for sharing your experience, Megan! It's fantastic to hear that Alexis was able to assist you in finding those additional discounts and significantly lower your quote. We're delighted that you now have peace of mind with your son on the road. Drive safely and feel free to reach out if you need anything else!"
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charles cornell

September 3, 2024

5  out of  5
rating by charles cornell
"Alexis M definitely went above and beyond to help us correct an Insuance to VIN mismatch. Even though insurance premiums keep climbing by the month, at least State Farm has actual local people that help when things get messy. Thanks again Alexis."
We responded:
"Thank you so much for sharing your experience! Alexis is truly dedicated to helping with any issues that arise, and it's wonderful to hear that she was able to assist with the VIN mismatch. We understand that rising premiums can be frustrating, but we're glad to provide local support when you need it. Thanks again for your kind words!"
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Timothy Langford

August 16, 2024

5  out of  5
rating by Timothy Langford
"The girls at Brigit Smallridge have been very helpful. As prices of everything has gone up, they have helped me save anyway possible without taking away from my coverage. A Huge shoutout to Danielle M Silas for sticking with me and answering all my questions."
We responded:
"Thank you so much for your kind words, Timothy! It's fantastic to hear that Danielle and the team have been able to assist you in finding savings without compromising your coverage. Your shoutout to Danielle is much appreciated, and we're delighted to have been able to answer all your questions."
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Eduardo Hubard

August 13, 2024

5  out of  5
rating by Eduardo Hubard
"Outstanding service as usual. Danielle kind, patient and knowledgeable. You can trust these nice group of people with State Farm."
We responded:
"Thank you so much for your kind words, Eduardo! Danielle and the team are dedicated to providing exceptional service, and it's wonderful to hear that you had such a positive experience. Your trust means a lot to us!"
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Brandon Eastman

August 7, 2024

5  out of  5
rating by Brandon Eastman
"Had a great experience with this Reese. He was truly helpful and was able to get me the best rates."
We responded:
"Thank you for sharing your positive experience with Reese! It's wonderful to hear he was able to help you secure great rates. We appreciate your feedback!"
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21 Hotboy

July 31, 2024

5  out of  5
rating by 21 Hotboy
"Lisa has outstanding customer service!"
We responded:
"Thank you for the wonderful feedback! Lisa's dedication to providing exceptional customer service is truly appreciated. We're delighted to hear about your positive experience!"
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Eddie Woodward

July 30, 2024

5  out of  5
rating by Eddie Woodward
"Danielle M. Silas with the Brigit Smallridge State Farm agency in Thomasville, Georgia is helpful and goes the extra mile for me whenever I contact her with my idiotic questions (I don't know what I'm doing!). If you have insurance needs I can't recommend her enough! Thanks Danielle!"
We responded:
"Thank you so much for your kind words, Eddie! Danielle is always happy to help and it's great to hear she goes the extra mile for you. Your recommendation means a lot to us!"
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Jeff Brewer

July 22, 2024

1  out of  5
rating by Jeff Brewer
"Poor customer service. Been waiting for a call back for over a week."
We responded:
"Hi Jeff, Thank you for reaching out. We have been in communication with your wife on the policies. We apologize for any inconvenience and we hope that by our recent conversation we were able to provide clarity on the situation at hand. We appreciate you and if you have further questions please let us know. "
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Chas Mesing

July 16, 2024

5  out of  5
rating by Chas Mesing
"Best insurance review I have ever experienced in 40 years.. Daniella was very detailed and provided several options for needs in our golden years. Some changes even saved us some $$$. State Farm is lucky to have her and I’m grateful she was in the office during my walk in review.. Thanks so much Cm"
We responded:
"Thank you for sharing your wonderful experience with Daniella! We're thrilled to hear that she provided you with detailed options and helped you save some money. We're lucky to have her on our team! Thank you for choosing Brigit Smallridge - State Farm Agent for your insurance needs."
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Danielle Silas

July 15, 2024

5  out of  5
rating by Danielle Silas
"This is Geronimo Sieger! Ma. Danielle Silas helped us a lot. She was very friendly and very helpful and ver professional! She took a lot of time to explain everything to us in detail so that we could understand! We are very enthusiastic about her service and would recommend her to anyone looking for insurance! She is great!!"
We responded:
"Thank you for sharing your positive experience with Ma. Danielle Silas! We are thrilled to hear that she provided you with excellent service and took the time to explain everything thoroughly. Your recommendation means a lot to us!"